One Stop Feedback

In our ongoing effort to provide the best possible service to you, we would appreciate your feedback. Please take our short survey to share your experience with the One Stop (Bursar's Office, Financial Aid, and Registrar's Office).

What is your affiliation with the University?

What is your affiliation with the University? Student Parent or Guardian Other (please specify) Other (please specify)
How do you typically contact our office?

How do you typically contact our office? Email In person Phone Zoom I've never had to contact the office.
What method would you prefer our office use when sending out important information?

What method would you prefer our office use when sending out important information? Email Mail Text Message Social Media
How often do you utilize the University's website to obtain information?

How often do you utilize the University's website to obtain information? Often Occasionally I never access the University website.
How often do you utilize the myCharger portal to obtain information?

How often do you utilize the myCharger portal to obtain information? Often Occasionally I never access myCharger.

Please answer the following statements by checking the appropriate box.
	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The staff at the One Stop is courteous and friendly.	The staff at the One Stop is courteous and friendly.Strongly Agree	The staff at the One Stop is courteous and friendly.Agree	The staff at the One Stop is courteous and friendly.Neutral	The staff at the One Stop is courteous and friendly.Disagree	The staff at the One Stop is courteous and friendly.Strongly Disagree
The staff at the One Stop is knowledgeable.	The staff at the One Stop is knowledgeable.Strongly Agree	The staff at the One Stop is knowledgeable.Agree	The staff at the One Stop is knowledgeable.Neutral	The staff at the One Stop is knowledgeable.Disagree	The staff at the One Stop is knowledgeable.Strongly Disagree
The staff at the One Stop shows a sincere interest in assisting me.	The staff at the One Stop shows a sincere interest in assisting me.Strongly Agree	The staff at the One Stop shows a sincere interest in assisting me.Agree	The staff at the One Stop shows a sincere interest in assisting me.Neutral	The staff at the One Stop shows a sincere interest in assisting me.Disagree	The staff at the One Stop shows a sincere interest in assisting me.Strongly Disagree
I feel I am properly informed of upcoming billing dates and financial aid deadlines.	I feel I am properly informed of upcoming billing dates and financial aid deadlines.Strongly Agree	I feel I am properly informed of upcoming billing dates and financial aid deadlines.Agree	I feel I am properly informed of upcoming billing dates and financial aid deadlines.Neutral	I feel I am properly informed of upcoming billing dates and financial aid deadlines.Disagree	I feel I am properly informed of upcoming billing dates and financial aid deadlines.Strongly Disagree

Do you find that our pop-up locations around campus are helpful in assisting you?

Do you find that our pop-up locations around campus are helpful in assisting you? Yes No, I would rather go to the office in Bergami Hall I was unaware you were offering pop-up locations.
Is there a specific location on campus that you would like to see us at for One Stop pop-up hours?
Do you have any additional comments/suggestions to help us improve our services?
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If you would like someone to follow up with you regarding any comments/concerns, please provide your name and contact information below.
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One Stop Feedback

One Stop Feedback

Contact Information (optional)